Privacy Policy

BuyGardenPods UK ("we", "us") operates buygardenofficepods.co.uk and buygardenpods.co.uk. This policy explains what personal data we collect, why, and your rights under UK GDPR.

What we collect

• Order & enquiry data - name, email, phone, delivery address, postcode and the details of your enquiry or order.
• Payment data - handled by our payment and finance providers; we do not store full card numbers.
• Usage data - cookies and analytics about how you use the site (see our Cookie Policy).

Why we use it

• To process orders, arrange delivery and installation, and provide support (contract).
• To respond to enquiries and quotes (legitimate interests / pre-contract).
• To send marketing emails where you have opted in (consent) - you can unsubscribe any time.
• To meet legal and accounting obligations (legal obligation).

Sharing

We share data with delivery and installation partners, our payment/finance providers, and IT/email providers, only as needed to fulfil your order. We never sell your data.

Retention

Order records are kept for 6 years for tax purposes; enquiry data for up to 24 months; marketing data until you unsubscribe.

Your rights

You can request access, correction, deletion, restriction or portability of your data, and object to processing, by contacting us. You can complain to the ICO (ico.org.uk).

Questions? Contact BuyGardenPods support or call 0333 015 0140.